Here at Gifted With Luv, we truly care about our customers! We do our best to ensure our customers get exactly what they had in mind, but just in case there is an issue, you are protected with a 14 day returns policy with the following conditions:
We offer 14 day returns for the following cases:
- If we ship the wrong item
- If we customize an item incorrectly (e.g, if we print the wrong name)
- If the item is broken or damaged
- If the item doesn’t arrive
We do not offer returns for the following reasons
- The customer accidentally purchased the wrong item (Personalized items) and we customized it with engraving or printing.
- The customer received the item (Personalized items), but then changed their mind and wanted to return it
Please note: If you need to return your item and it is covered under the allowed reasons, we will pay return shipping for you!